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Additional Assistance

OSHA provides a wide range of references and services to help employers and employees improve workplace health and safety and comply with regulatory requirements. These include the following: To file a complaint, report an emergency, or seek OSHA advice, assistance, or products, call 1-800-321 OSHA or your nearest regional office. The teletypewriter (TTY) number is 1-877-889-5627.

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What education and training does OSHA offer?
OSHA area offices offer a variety of information services including publications, audiovisual aids, technical advice, and speakers for special engagements. In addition, OSHA’s Training Institute in Des Plaines, IL, provides basic and advanced courses in safety and health for federal and state compliance officers, state consultants, federal agency employees, and private-sector employers, employees, and their representatives.

Due to the high demand for OSHA Training Institute courses, OSHA Training Institute Education Centers also offer some courses at sites throughout the United States. These centers are nonprofit colleges, universities, and other organizations selected through a competitive process. OSHA also provides grants to nonprofit organizations to conduct specialized workplace training and education not available from other sources. Grants are awarded annually. Recipients contribute 20 percent of the total grant cost.

For more information on grants, training, and education, contact the OSHA Training Institute, Office of Training and Education by mail at 1555 Times Drive, Des Plaines IL 60018; by phone at (847) 297-4810, or by fax at (847) 297-4874.



What other publications does OSHA offer?
OSHA offers more than 100 documents, including brochures, fact sheets, posters, pocket cards, flyers, technical documents, and a quarterly magazine. These documents are available online or by calling (202) 693-1888. Among the titles are the following:


What free onsite consultation services does OSHA provide?
The OSHA Consultation Service offers free onsite safety and health consultation services to help employers establish and maintain safe and healthful workplaces. The service is funded largely by OSHA and is delivered by professional safety and health consultants within state governments. Developed primarily for smaller employers with more hazardous operations, the service includes an appraisal of all mechanical systems, physical work practices, environmental workplace hazards, and all aspects of the employer’s job safety and health program.

The onsite consultation program is separate from OSHA’s inspection efforts. No penalties are proposed or citations issued for safety or health problems identified by an OSHA consultant. The service is confidential. The employer’s and firm’s name, and any information about the workplace, including any unsafe or unhealthful working conditions the consultant identifies, are not reported routinely to the OSHA inspection staff. The employer, however, is obligated to correct any serious job safety and health hazards identified in a timely manner, and commits to do so when requesting the service.

For more information, click here for a list of contact telephone numbers.



What are the Voluntary Protection Programs?
The Voluntary Protection Programs, or VPPs, recognize and promote effective safety and health program management. Companies in the VPP have strong safety and health programs, implemented and managed cooperatively by their management and labor forces in cooperation with OSHA. Sites approved for VPP's three programs - Star, Merit, and Demonstration - meet and maintain rigorous standards. Benefits to participants include the following:
  • Lost-workday case rates generally 60 to 80 percent below industry averages;
     
  • Reduced workers' compensation and other injury- and illness-related costs;
     
  • Improved employee motivation to work safely, leading to better quality and productivity;
     
  • Positive community recognition and interaction;
     
  • Further improvement and revitalization of already good safety and health programs; and
     
  • Partnership with OSHA.
For more information, contact the VPP manager in your OSHA regional office.



What partnership opportunities does OSHA provide?
OSHA has initiated partnerships with employers, employees, and employee representatives in a wide range of industries to encourage, assist, and recognize efforts to eliminate workplace hazards. Participants work together to identify a common goal, develop plans to achieve it, and implement those plans in a cooperative way. Partnerships can transform relationships between OSHA and an employer or entire industry. Former adversaries recognize that working together to solve workplace safety and health problems is to everyone's advantage.

For more information, contact your OSHA regional office.



What is the value of a good safety and health program?
A good, effectively managed worker safety and health program can be a big factor in reducing work-related injuries and illnesses and their related costs. OSHA offers voluntary guidelines to help employers and employees in workplaces it covers develop effective safety and health programs. Safety and Health Program Management Guidelines (Federal Register 54(18): 3908-3916, January 26, 1989) identifies four general elements critical to a successful safety and health management system. These are:
  • Management leadership and employee involvement;
     
  • An analysis of worksite hazards;
     
  • Use of hazard prevention and control initiatives; and
     
  • Safety and health training.
These guidelines are posted on the OSHA website. Also, see OSHA's Safety and Health Management Systems eTool.



What is the role of state programs?
The Occupational Safety and Health Act of 1970 encourages states to develop and operate their own job safety and health plans. States that do so must adopt standards and enforce requirements that are at least as effective as federal requirements. Twenty-four states and two territories have adopted their own plans, three of which cover only public employees. For more information, here is a listing of states and territories with approved plans.



What other groups or associations can help me?
Various organizations can provide you with safety and health information that may help you in formulating your emergency action plan, or in taking steps to protect your employees during an emergency. A few are listed here.

Safety Data Sheets, Guides and Manuals
  • AIHA Hygienic Guide Series. American Industrial Hygiene Association, 2700 Prosperity Avenue, Fairfax, VA 22031.
     
  • ANSI Standards, Z37 Series, Acceptable Concentrations of Toxic Dusts and Gases. American National Standards Institute, 11 West 42nd Street, New York, NY 10036.
     
  • ASTM Standards and Related Material. American Society for Testing and Materials, 1916 Race Street, Philadelphia, PA 19103.
Safety Standards and Specifications Groups
  • American National Standards Institute, 11 West 42nd Street, New York, NY 10036. Coordinates and administers the federal voluntary standardization system in the United States.
     
  • American Society for Testing and Materials, 1916 Race Street, Philadelphia, PA 19103. The world's largest source of voluntary consensus standards for materials, products, systems, and services.
Fire Protection Organizations
  • Factory Insurance Association, 85 Woodland Street, Hartford, CT 06105. Composed of capital stock insurance companies that provide engineering, inspection, and loss-adjustment services.
     
  • Factory Mutual System, 1151 Boston-Providence Turnpike, Norwood, MA 02062. An industrial fire protection, engineering, and inspection bureau established by mutual fire insurance companies.
     
  • National Fire Protection Association, 470 Batterymarch Park, Quincy, MA 02269. A clearinghouse for information on fire protection and prevention as well as NFPA standards.
     
  • Underwriter Laboratories, Inc., 207 East Ohio Street, Chicago, IL 60611. A nonprofit organization that publishes annual lists of manufacturers that provide products meeting appropriate standards.


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